Incidents | Kiflo Incidents reported on status page for Kiflo https://status.kiflo.com/ https://d1lppblt9t2x15.cloudfront.net/logos/fe4fb69a6b8a62d78df4db6a48aa4aec.png Incidents | Kiflo https://status.kiflo.com/ en app.kiflo.com recovered https://status.kiflo.com/ Mon, 09 Jun 2025 08:47:04 +0000 https://status.kiflo.com/#1d0f60f526a4de4147b73c7e361181de91c5f9f07d4fa712d83d2a5471c63666 app.kiflo.com recovered api.kiflo.com recovered https://status.kiflo.com/ Mon, 09 Jun 2025 08:07:27 +0000 https://status.kiflo.com/#632bc8554e630f0abcafa0b096bd4625b863db8cee66cb3cdad4dd5517cbc1bf api.kiflo.com recovered api.kiflo.com went down https://status.kiflo.com/ Mon, 09 Jun 2025 00:02:22 +0000 https://status.kiflo.com/#632bc8554e630f0abcafa0b096bd4625b863db8cee66cb3cdad4dd5517cbc1bf api.kiflo.com went down app.kiflo.com went down https://status.kiflo.com/ Mon, 09 Jun 2025 00:02:07 +0000 https://status.kiflo.com/#1d0f60f526a4de4147b73c7e361181de91c5f9f07d4fa712d83d2a5471c63666 app.kiflo.com went down Network Issues Reported by our Cloud Provider https://status.kiflo.com/incident/406137 Tue, 30 Jul 2024 20:08:00 -0000 https://status.kiflo.com/incident/406137#6293ba2482fe6cc67c079cfe0414a861f9b94ecac857745853ff27ed807db282 The services affected by the current incident have been resolved. **What do we know so far? According to our cloud provider, an unexpected usage spike caused network components to perform below acceptable thresholds, resulting in intermittent errors, timeouts, and latency spikes. The initial trigger event was a Distributed Denial-of-Service (DDoS) attack, which activated their DDoS protection mechanisms. However, initial investigations suggest that an error in implementing their defenses amplified the impact of the attack rather than mitigating it. **What happens next? Our team will conduct an internal retrospective to thoroughly understand the incident and gather insights for future improvements. Network Issues Reported by our Cloud Provider https://status.kiflo.com/incident/406137 Tue, 30 Jul 2024 20:08:00 -0000 https://status.kiflo.com/incident/406137#6293ba2482fe6cc67c079cfe0414a861f9b94ecac857745853ff27ed807db282 The services affected by the current incident have been resolved. **What do we know so far? According to our cloud provider, an unexpected usage spike caused network components to perform below acceptable thresholds, resulting in intermittent errors, timeouts, and latency spikes. The initial trigger event was a Distributed Denial-of-Service (DDoS) attack, which activated their DDoS protection mechanisms. However, initial investigations suggest that an error in implementing their defenses amplified the impact of the attack rather than mitigating it. **What happens next? Our team will conduct an internal retrospective to thoroughly understand the incident and gather insights for future improvements. Network Issues Reported by our Cloud Provider https://status.kiflo.com/incident/406137 Tue, 30 Jul 2024 19:50:00 -0000 https://status.kiflo.com/incident/406137#468c0253ce9bb55df69d43e15c68e089e698655ac7a57136e08f1ef5eca1d1c9 The mitigation approach taken by our cloud provider has successfully reduced the impacts on Kiflo. We will continue to monitor this closely. Network Issues Reported by our Cloud Provider https://status.kiflo.com/incident/406137 Tue, 30 Jul 2024 19:50:00 -0000 https://status.kiflo.com/incident/406137#468c0253ce9bb55df69d43e15c68e089e698655ac7a57136e08f1ef5eca1d1c9 The mitigation approach taken by our cloud provider has successfully reduced the impacts on Kiflo. We will continue to monitor this closely. Network Issues Reported by our Cloud Provider https://status.kiflo.com/incident/406137 Tue, 30 Jul 2024 16:14:00 -0000 https://status.kiflo.com/incident/406137#0ed217daf88b41c8ee193b801218a70acf508bbc06b82335fac802bb9b261157 Our cloud provider has implemented networking configuration changes and has performed failovers to alternate networking paths to provide relief. Their monitoring telemetry shows improvement in service availability from approximately 14:10 UTC onwards, and they continue to monitor to ensure full recovery. Network Issues Reported by our Cloud Provider https://status.kiflo.com/incident/406137 Tue, 30 Jul 2024 16:14:00 -0000 https://status.kiflo.com/incident/406137#0ed217daf88b41c8ee193b801218a70acf508bbc06b82335fac802bb9b261157 Our cloud provider has implemented networking configuration changes and has performed failovers to alternate networking paths to provide relief. Their monitoring telemetry shows improvement in service availability from approximately 14:10 UTC onwards, and they continue to monitor to ensure full recovery. Network Issues Reported by our Cloud Provider https://status.kiflo.com/incident/406137 Tue, 30 Jul 2024 14:32:00 -0000 https://status.kiflo.com/incident/406137#2595719f2cd97df4c285097dae73fc7ce47e4dd975bab5640f82ddcbc1215dcc Multiple engineering teams from our cloud provider are engaged to diagnose and resolve the issue as soon as possible. They've identified multiple workstreams and are working to mitigate impacted workstreams by performing failover operations. More details will be provided as they become available. Network Issues Reported by our Cloud Provider https://status.kiflo.com/incident/406137 Tue, 30 Jul 2024 14:32:00 -0000 https://status.kiflo.com/incident/406137#2595719f2cd97df4c285097dae73fc7ce47e4dd975bab5640f82ddcbc1215dcc Multiple engineering teams from our cloud provider are engaged to diagnose and resolve the issue as soon as possible. They've identified multiple workstreams and are working to mitigate impacted workstreams by performing failover operations. More details will be provided as they become available. Network Issues Reported by our Cloud Provider https://status.kiflo.com/incident/406137 Tue, 30 Jul 2024 12:56:00 -0000 https://status.kiflo.com/incident/406137#11aba2539997e2198ff47510a7059a928b964c1bb434657c118878434645bbea Our cloud provider is experiencing issues with its network infrastructure. Kiflo services might be degraded. More details will be provided as they become available. Network Issues Reported by our Cloud Provider https://status.kiflo.com/incident/406137 Tue, 30 Jul 2024 12:56:00 -0000 https://status.kiflo.com/incident/406137#11aba2539997e2198ff47510a7059a928b964c1bb434657c118878434645bbea Our cloud provider is experiencing issues with its network infrastructure. Kiflo services might be degraded. More details will be provided as they become available.